Before joining FLI, Katy worked for three years in the floral department of a grocery store while working towards her bachelor’s degree in Sociology at Avila University. She excelled in school due to her love of learning and organizational/writing skills. After graduating, she worked tech support at a real estate scheduling company. Both jobs gave Katy a strong skill set in customer service.
In her free time, Katy loves to read, write, and play with the neighborhood dogs. She has a strong interest in Japanese culture and loves anime and manga. Katy also enjoys spending time with her family, listening to podcasts, and collecting.